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CAPITAL Online Training Platform

Learn about ITS & C-ITS at your own pace with courses tailored to your needs and expertise.

ITS002: ITS and C-ITS user services

Learn about interoperability, testing and certification of ITS and C-ITS services.

About this course

This online training course focuses on cooperative intelligent transport systems (C-ITS) user services. It provides a concise and clear overview of the existing and new C-ITS services designed for not only professional drivers, but also for normal drivers. Here you will have a chance to learn the benefits and challenges of these services. This training also offers a succinct insight into cooperation and exchange of data between professional drivers and public authority C-ITS services. It looks at the issues of C-ITS user acceptance for non-professional drivers. This is a very new and therefore fast moving area of research but the module outlines work and findings to date, and gives some ideas for the future. We also cover best practice in communicating C-ITS facts and benefits in a comprehensible and attractive way to the general public.

You’ll learn

  • What are the ITS and C-ITS services for professional drivers
  • How these services work
  • What is needed for cooperation of C-ITS services between public authorities and drivers
  • What are the ITS and C-ITS services for non-professional drivers
  • How to build user acceptance of these services among non-professional drivers
  • The best way of communicating the benefits of ITS and C-ITS to the general public

Meet the instructor

Monica Giannini

Monica Giannini

Senior Manager - Research and Innovation, IRU

Monica is the coordinator of the Research and Innovation department at IRU (International Road Transport Union) and she links the R&I work with activities of policy departments, commissions and councils of IRU. Graduated in Electronic Engineering with a specialization in Control Automation and a master thesis on Sensor Data Fusion for Autonomous Vehicles, Monica has been active in the passenger transport sector and ITS for the past 12 years on a range of topics such as integration of services, interoperability frameworks, intermodal freight and passenger transport, Mobility-as-a-Service, safety and security, Connected and Automated Driving (CAD), Cooperative ITS, eCMR, digitalisation of transport documents.

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